Privacy Policy

Personal information

• Name
• Phone number
• Email address
• Identification documents
• Date of birth

Financial information

• Wallet balance
• Transaction history
• Linked bank accounts
• Card details (processed via secure providers)

Location data

When using taxi or delivery services, we may collect:

• GPS location
• Trip routes
• Pickup and drop-off locations

Device information

• IP address
• Device type
• Operating system
• App usage data

What we collect

• Contacts from your address book (only if you grant permission)

Why we collect it

• To help you find and connect with your friends on the platform
• To power social and community features

Where the data is stored

Data retention policy

• Kept only as long as needed to provide the feature
• Deleted if you revoke permission or request deletion
• Not stored permanently unless required for operation

We use your information to:

• Create and manage accounts
• Process payments and transfers
• Provide taxi and delivery services
• Prevent fraud and financial crime
• Improve platform performance
• Comply with legal obligations

We may share your data with:

• Payment providers
• Banking partners
• Taxi and delivery partners
• Regulatory authorities
• Identity verification services

We apply industry-standard security measures, including:

• Encryption
• Secure payment gateways
• Access controls
• Monitoring systems

However, no system is completely secure.

We retain personal information:

• As long as the account is active
• As required by financial regulations
• For fraud prevention and legal compliance

Users may have the right to:

• Access their personal data
• Correct inaccurate data
• Request deletion
• Withdraw consent where applicable

Requests can be submitted through our support channels.

Our website may use cookies to:

• Improve performance
• Analyze usage
• Enhance user experience

Users can disable cookies in their browser settings.

Data may be processed in countries outside your location, depending on our service providers. We ensure appropriate safeguards are in place.

Our services are not intended for persons under 18.

We may update this Privacy Policy from time to time. Users will be notified via:

• App notifications
• Email
• Website announcements